Terms, Conditions, Refunds & Cancellation Policy

Last modified on November 23, 2020

These Terms of Use describe the terms and conditions applicable to your access and use of the mobile application platform (each a “Platform”). This document is a legally binding agreement between you as the user(s) of the Platform (referred to as “you”, “your” or “User” hereinafter) and the Neibre Technology Services Private Limited entity listed in clause 2.a below (referred to as “we”, “our” or “Neibre” hereinafter).

Application and Acceptance of the Terms

User’s use of the Platform and Neibre's services, software and products (collectively the “Services” hereinafter) is subject to the terms and conditions contained in this document, or any other rules and policies of the Platform that Neibre may publish from time to time.

This document and such other rules and policies of the Platform are collectively referred to below as the “Terms”. By accessing the Platform or using the Services, User agrees to accept and be bound by the Terms. Please do not use the Services or access the Platform if you do not accept all of the Terms or are unable to be bound by the Terms.

User may not use the Services and may not accept the Terms if you are not of legal age to form a binding contract with Neibre. You acknowledge and agree that Neibre may amend any Terms at any time by posting the relevant amended and restated Terms on the Platform. By continuing to use the Services or the Platform, you acknowledge to have accepted the amended Terms and agree that the amended Terms will apply to you.

The Terms may not otherwise be modified except in writing by an authorized officer of Neibre.

Provision of Services

The Neibre contracting entity that you are contracting with for access to the Platform is Neibre Technology Services Private Limited. In case you avail services while accessing the Platform, that may be supported and/or provided by third party service provider(s), for all such services your contracting entity will be such third party service provider(s), as the case may be. Neibre disclaims all liability for any claims that may arise pursuant to your use of services provided by such third party service provider(s).

You must register as a User on the Platform in order to access and use Services. Further, Neibre reserves the right, without prior notice, to restrict access to or use of certain Services (or any features within the Services) subject to other conditions that Neibre may impose in its discretion.

Payments for the Services listed in the Platform

The payments required to fullfil the services offered or complete the transaction (where applicable), will be collected through the platform or associated payment gateways and the commissions/ fees which you are eligible will be credited to the closed wallet built inside the Neibre Mobile App. The eligibility will be mentioned in the product/ services listing and is amendable by neibre from time to time and the amendments will be published in the product/ service listing of the mobile app.

Refund and Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services or products provided through our market place, we will refund back the money, on acceptance by the seller & provided the reasons are genuine and proved after investigation. Please read the fine prints of each services and products before buying it, it provides all the details about the services or the product you purchase.

Cancellation Policy

For Cancellations:-

Email us at the email connect@neibre.com

or

Call +919321233598

or

Write to Neibre Technology Services,
205, Bldg 11, Chandivali,
Mumbai, Maharashtra, India 400072

along with the transaction reference number available in the receipt you get while buying the service.

Users Generally

You agree that

(a) you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc. available on the Neibre Mobile App

Third-Party Services

(b) you will not copy, reproduce, download, compile or otherwise use any Platform Content for any business that competes with Neibre

Neibre may allow Users access to content, products or services offered by third parties through links, API or otherwise to such third parties' web sites. You are cautioned to read such third parties terms and conditions and/or privacy policies before using the Platform with respect to such content, products or services that you may avail. You acknowledge that Neibre has no control over such third parties' web sites and shall not be responsible or liable to anyone for such web sites, or any content, products or services made available on such web sites.

Binding principles

User agree, undertake and confirm that User’s use of Platform shall be strictly governed by the following binding principles:

User shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the services offered on or through the Platform, by hacking, password "mining" or any other illegitimate means.

Unless expressly permitted, User shall not probe, scan or test the vulnerability of the Platform or any network connected to the Platform nor breach the security or authentication measures on the Platform or any network connected to the Platform.

User may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Platform, or any other user, including any account on the Platform not owned by User, to its source, or exploit the Platform or any service or information made available or offered by or through the Platform, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than User’s own information, as provided for by the Platform.

User Accounts

User must be registered on the Platform to access or avail the Services. Except with Neibre’s approval, one User may only register one account on the Platform. Neibre may cancel or terminate a User’s account if Neibre has reasons to suspect that the User has concurrently registered or controlled two or more accounts. Further, Neibre may reject User’s application, without assigning any reasons thereof, for registration for any other reason.

A set of User ID (Mobile Number) and OTP (One Time Password)is unique to a single account. You shall be solely responsible for maintaining the security of the access to your Mobile Number and OTP and for all activities that occur under User’s account. You agree that all activities that occur under your account will be deemed to have been authorized by you.

Limitation of Liability

To the maximum extent permitted by law, the services provided by neibre on or through the platform are provided "As is", "As available" and “with all faults”, and neibre hereby expressly disclaims any and all warranties, express or implied, including but not limited to, any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, and undertakings are hereby excluded.

To the maximum extent permitted by law, neibre makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, completeness or currentness of any information provided on or through the platform; neibre does not represent or warrant that the manufacture, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the platform does not violate any third party rights; and neibre makes no representations or warranties of any kind concerning any product or service offered or displayed on the platform.

Intellectual Property Rights

Neibre is the sole owner or lawful licensee of all the rights and interests in the Platform and the Platform Content. All title, ownership and intellectual property rights in the Platform and Platform Content shall remain with Neibre or licensors of the Platform Content, as the case may be. All rights not otherwise claimed under the Terms or by Neibre are hereby reserved.

"Neibre" and any other related icons and logos are registered trademarks or trademarks or service marks of Neibre Technology Services Private Limited, in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.

Contact Us

Reach out to us for any queries or refund requests at

+91 93212 33598

connect@neibre.com

205, Bldg 11, Chandivali, Mumbai,
Maharashtra, India 400072
     
©2020 Neibre. All rights reserved
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