Terms, Conditions, Refunds &
Last modified on November 23, 2020
application platform (each a “Platform”). This document is a legally binding agreement between you
as the user(s) of the Platform (referred to as “you”, “your” or “User” hereinafter) and the Neibre
Technology Services Private Limited entity listed in clause 2.a below (referred to as “we”, “our” or
Application and Acceptance of the Terms
User’s use of the Platform and Neibre's services, software and products (collectively the “Services”
hereinafter) is subject to the terms and conditions contained in this document, or any other rules
and policies of the Platform that Neibre may publish from time to time.
This document and such other rules and policies of the Platform are collectively referred to below
as the “Terms”. By accessing the Platform or using the Services, User agrees to accept and be bound
by the Terms. Please do not use the Services or access the Platform if you do not accept all of the
Terms or are unable to be bound by the Terms.
User may not use the Services and may not accept the Terms if you are not of legal age to form a
binding contract with Neibre. You acknowledge and agree that Neibre may amend any Terms at any time
by posting the relevant amended and restated Terms on the Platform. By continuing to use the
Services or the Platform, you acknowledge to have accepted the amended Terms and agree that the
amended Terms will apply to you.
The Terms may not otherwise be modified except in writing by an authorized officer of Neibre.
Provision of Services
The Neibre contracting entity that you are contracting with for access to the Platform is Neibre
Technology Services Private Limited. In case you avail services while accessing the Platform, that
may be supported and/or provided by third party service provider(s), for all such services your
contracting entity will be such third party service provider(s), as the case may be. Neibre
disclaims all liability for any claims that may arise pursuant to your use of services provided by
such third party service provider(s).
You must register as a User on the Platform in order to access and use Services. Further, Neibre
reserves the right, without prior notice, to restrict access to or use of certain Services (or any
features within the Services) subject to other conditions that Neibre may impose in its discretion.
Payments for the Services listed in the Platform
The payments required to fullfil the services offered or complete the transaction (where
applicable), will be collected through the platform or associated payment gateways and the
commissions/ fees which you are eligible will be credited to the closed wallet built inside the
Neibre Mobile App. The eligibility will be mentioned in the product/ services listing and is
amendable by neibre from time to time and the amendments will be published in the product/ service
listing of the mobile app.
Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services
or products provided through our market place, we will refund back the money, on acceptance by the
seller & provided the reasons are genuine and proved after investigation. Please read the fine
prints of each services and products before buying it, it provides all the details about the
services or the product you purchase.
Email us at the email firstname.lastname@example.org
Write to Neibre Technology Services,
205, Bldg 11, Chandivali,
Mumbai, Maharashtra, India 400072
along with the transaction reference number available in the receipt you get while buying the
You agree that
(a) you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or
any information, text, images, graphics, video clips, sound, directories, files, databases or
listings, etc. available on the Neibre Mobile App
(b) you will not copy, reproduce, download, compile or otherwise use any Platform Content for any
business that competes with Neibre
Neibre may allow Users access to content, products or services offered by third parties through
links, API or otherwise to such third parties' web sites. You are cautioned to read such third
parties terms and conditions and/or privacy policies before using the Platform with respect to such
content, products or services that you may avail. You acknowledge that Neibre has no control over
such third parties' web sites and shall not be responsible or liable to anyone for such web sites,
or any content, products or services made available on such web sites.
User agree, undertake and confirm that User’s use of Platform shall be strictly governed by the
following binding principles:
User shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any
other systems or networks connected to the Platform or to any server, computer, network, or to any
of the services offered on or through the Platform, by hacking, password "mining" or any other
Unless expressly permitted, User shall not probe, scan or test the vulnerability of the Platform or
any network connected to the Platform nor breach the security or authentication measures on the
Platform or any network connected to the Platform.
User may not reverse look-up, trace or seek to trace any information on any other User of or visitor
to Platform, or any other user, including any account on the Platform not owned by User, to its
source, or exploit the Platform or any service or information made available or offered by or
through the Platform, in any way where the purpose is to reveal any information, including but not
limited to personal identification or information, other than User’s own information, as provided
for by the Platform.
User must be registered on the Platform to access or avail the Services. Except with Neibre’s
approval, one User may only register one account on the Platform. Neibre may cancel or terminate a
User’s account if Neibre has reasons to suspect that the User has concurrently registered or
controlled two or more accounts. Further, Neibre may reject User’s application, without assigning
any reasons thereof, for registration for any other reason.
A set of User ID (Mobile Number) and OTP (One Time Password)is unique to a single account. You shall
be solely responsible for maintaining the security of the access to your Mobile Number and OTP and
for all activities that occur under User’s account. You agree that all activities that occur under
your account will be deemed to have been authorized by you.
Limitation of Liability
To the maximum extent permitted by law, the services provided by neibre on or through the platform
are provided "As is", "As available" and “with all faults”, and neibre hereby expressly disclaims
any and all warranties, express or implied, including but not limited to, any warranties of
condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a
particular purpose. All such warranties, representations, conditions, and undertakings are hereby
To the maximum extent permitted by law, neibre makes no representations or warranties about the
validity, accuracy, correctness, reliability, quality, completeness or currentness of any
information provided on or through the platform; neibre does not represent or warrant that the
manufacture, distribution, offer, display, purchase, sale and/or use of products or services offered
or displayed on the platform does not violate any third party rights; and neibre makes no
representations or warranties of any kind concerning any product or service offered or displayed on
Intellectual Property Rights
Neibre is the sole owner or lawful licensee of all the rights and interests in the Platform and the
Platform Content. All title, ownership and intellectual property rights in the Platform and Platform
Content shall remain with Neibre or licensors of the Platform Content, as the case may be. All
rights not otherwise claimed under the Terms or by Neibre are hereby reserved.
"Neibre" and any other related icons and logos are registered trademarks or trademarks or service
marks of Neibre Technology Services Private Limited, in various jurisdictions and are protected
under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying,
modification, use or publication of these marks is strictly prohibited.